A documented consumer experience

We bought a new RV. Less than two years later, it was worth $5,000.

We purchased a new 2022 Venture Sonic SN211VDB from Blue Compass RV on December 18, 2023. Records later showed extensive water-damage repairs had been performed before delivery. In December 2025, we found new water intrusion in the repaired area. The repair estimate exceeded $22,000. After months of pursuing Blue Compass RV, KZ RV, and insurance channels without a resolution, we sold the damaged RV for $5,000.

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December 18, 2023Purchased new
December 2025Water damage discovered
$22,000+Repair estimate
$5,000Final sale

The record

Everything here is tied to dates, records, or photographs.

What happened

The RV had undergone significant roof, front-cap, ceiling, wall, and slide-room work before we took delivery. We were not told it had suffered water damage. Later intrusion appeared in the same repaired area.

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What the records show

The work orders document pre-delivery water damage and repairs. Later photographs and estimates document the renewed damage and the cost of attempting to repair it.

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How it ended

No dealer, manufacturer, or insurer provided a remedy. With a repair estimate greater than the RV's practical value, we accepted $5,000 for it in its damaged condition.

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The outcome

This was not a minor inconvenience.

We lost the use and value of a nearly new travel trailer after relying on repairs completed before purchase. We spent months gathering records, contacting the dealer and manufacturer, working through insurance, and consulting an attorney. The final $5,000 sale closed the chapter on the RV, but not the public record of what happened.

About this website

This website documents our personal experience using records and photographs available to us. It is not legal advice. Private details have been redacted, and we will correct any factual error brought to our attention.